Haven Mental Health
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Privacy Policy

Your privacy is important to us. This policy describes how Haven Mental Health collects, uses, and protects your information.

Effective Date: March 1, 2026

Introduction

Haven Mental Health ("we," "our," or "us") is committed to protecting the privacy and confidentiality of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Request an appointment through our website
  • Contact us via phone, email, or our contact form
  • Register as a patient at our practice

This information may include your name, email address, phone number, date of birth, insurance information, and reason for visit.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior. This information is collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

  • Schedule and manage appointments
  • Provide psychiatric care and treatment
  • Communicate with you about your care
  • Process insurance claims and billing
  • Improve our website and services
  • Comply with legal and regulatory requirements

HIPAA Compliance

As a healthcare provider, Haven Mental Health complies with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled in accordance with HIPAA Privacy and Security Rules. We maintain administrative, physical, and technical safeguards to protect your PHI.

You have rights under HIPAA including the right to access your medical records, request amendments, and receive an accounting of disclosures. A complete Notice of Privacy Practices is available at our office.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Treatment, Payment, and Healthcare Operations: As permitted under HIPAA for your care
  • With Your Consent: When you provide written authorization
  • Legal Requirements: When required by law, court order, or regulatory authorities
  • Service Providers: With trusted vendors who assist in operating our website and services, bound by confidentiality agreements

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 through our website. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Haven Mental Health
1401 Skyline Blvd., Suite 270
Bismarck, ND 58503
Phone: 701-751-7500
Fax: 701-751-0928
Email: info@haven-mentalhealth.org

Haven Mental Health

An outpatient psychiatric practice providing thoughtful, evidence-based care in a welcoming environment.

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